Help for Guests

FAQs

Reservation Process

Why should I choose Miss Kitty's Fishing Getaways?
Miss Kitty's provides the best service and vacation rentals in Rockport, TX. We are staffed by local Vacation Planners and a full-service Operations team, who provide 24-hour support if an emergency arises during a guest stay.
Book direct and save! By booking directly through Miss Kitty's, either via our website or over the phone with a local Vacation Planner, guests will always receive the best rate available and save on fees from third-party sites.
For reservations booked over 45 days prior to arrival, a down payment of $300.00 ($1,000.00 if reservation total is over than $4,000.00) is required at the time of booking. If arrival date is within 45 days, reservations must be paid in full at time of booking.
Guests may login to their Guest Portal at anytime to make payments on their upcoming reservation, but the remaining balance is due 45 days prior to arrival.

The contracted guest must be 25 years of age to sign the rental contract. A parent or legal guardian must accompany all guests who are under the Minimum Age for the entire duration of the rental.

You agree to provide us with proof of age upon request. Please contact Miss Kitty's Fishing Getaways if there are any questions regarding minimum rental age.

We will email you your online rental agreement that will need to be electronically signed, along with information on travel insurance, information on how and where to check-in and any pertinent information needed for your stay.

Guests will have access to information on the app three to five days prior to check-in. Reservation must be paid in full, and contract must be e-signed prior to this information becoming available.

  • 30 Days or More Before Check-in: If we are notified of your intent to cancel 30 days or more before your check-in date, you will receive a refund minus our service fee, travel insurance, and taxes.
  • 15-29 Days Before Check-in: If we are notified of your intent to cancel 15-29 days before your check-in date, you will receive a refund minus the service fee, travel insurance, taxes, and 50% of the total reservation rent.
  • 14 Days or Less Before Check-in: If we are notified of your intent to cancel 14 days or less before your check-in date, there will be no refunds issued.

Laguna Reef Cancellation Policy: No refunds will be given if arrival is within 72 hours or less. A partial refund of 50% will be given if cancelled within 14 days up to 72 hours prior to the arrival date. A full refund minus a 10% cancellation fee will be given if you cancel more than 14 days before your arrival date.

Check-In & Check-Out Process

What time is check in?
Check-in is at 4:00 pm, and staff is unable to release keys until 4:00 pm. If guests arrive to the island prior to approved check-in time, we kindly ask that guests make other arrangements and plan accordingly, as keys are not released and access codes are not active until approved check-in time.
Check-in and check-out location varies by property. For check-out, keys are returned to the same location as check-in. Please refer to your rental agreement and/or check-in instructions email, and please contact Miss Kitty's Fishing Getaways with any questions.
The contracted Guest must be present at check-in and provide ID. If alternate arrangements are necessary, please contact us in advance, so we may let you know if we’re able to make other arrangements.
You may be asked to provide a government-issued license and vehicle information (make, model, color, license plate information).
Check-out is at 10 am.

Trip Planning

Are additional guests allowed at my vacation rental?
All properties have established Maximum Occupancy limits, as listed in the Rental Agreement. At no time during your Reservation Dates are Guests to exceed the Maximum Occupancy for your Rental Property. Occupancy is defined as the total number of people at the Rental Property at any given time, not only overnight guests. All guests, including daytime visitors, must be registered on your Guest Registration.

Here is a list of what is provided in most vacation homes:

  • One towel and wash cloth per occupancy limit on the home - You may want to bring extra.
  • Sheets, blankets, pillows
  • Pots, pans, dishes, silverware, glassware, etc.
  • Some homes have a variety of spices, but we do not guarantee to have what you need
  • Coffee maker
  • Initial supply of hand soap and dish soap
  • Initial supply of trash bags
  • Initial supply of toilet paper and paper towels
  • Cable or Satellite TV 
  • Iron and ironing board
  • BBQ grill - you will have to bring your own charcoal or propane
  • Patio furniture

Here is a list of suggested items to bring:

  • Shampoo, Bath Soap, and other personal items (we do not provide these) 
  • Hair dryer
  • Laundry Detergent
  • Sunscreen
  • Mosquito Spray
  • Fishing Gear
  • Ice Chest
  • Camera
  • Beach Towels
  • Charcoal/ Lighter Fluid
  • Paper Towels, Aluminum Foil, etc.

There are not refunds due to inclement weather including hurricanes.  We will only refund if there is a mandatory evacuation by the National Weather Service for Aransas County and only for the dates of the evacuation.  We offer travel insurance that not only protects you against hurricane losses at your destination home, but also at your place of residence.

This product removes the worry about the possible financial loss of your vacation investment if something unexpected occurs.  Our insurance policy will cover the following instances:

  • Sickness, injury, or death (even preexisting medical conditions are covered) 
  • Hurricane (or other natural disaster) evacuations here or where you live as well as interruption of utilities, road service, or a call into active military service as a result of natural disaster. 
  • Involuntary termination of employment or transfer of employment 
  • Traffic accidents while en route to your vacation 
  • Coverage is provided for illness or injury while you are on your trip including emergency medical transportation

Fishing Tips

What should I use for bait?

If you prefer live bait, the bait stands in Rockport and Fulton have shrimp most of the time.  Finger mullet, pin fish, croaker, piggy perch, and crabs are seasonal.  If you have a cast net, you can catch bait fish in the canals and the bay particularly around sunset.  You can also fish with fresh, dead, or frozen shrimp. 

Any freshwater bass lure can catch trout.  Some popular lures are Bass Assassins and Salt Water Assassins. At night try black back, grey belly, no sparkle or solid white assassins.  During the day try clear with gold speckle or any other light or sparkle assassins.  Speck rigs work well for trout and reds.  To catch flounder, you can bounce small jigs off the bottom and under the piers.

There is no need to use anything larger than 15-pound test line for bait fishing.  An 8–10-pound test line is recommended for fishing off the piers and docks. 

Keep your noise level down.  The quieter you are, the more fish you will catch, however, how do you keep your child from jumping up and down and clapping every time they catch a 4-inch yellow tail? Turn the fishing lights on at sunset and off by morning.  Also, remember that the fish are not on any schedule.  Sometimes they are biting and sometimes they aren't.  When they aren't biting, take a break and try again later because you never know when the fish will turn on!

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